Rijn en Braassem outsources IT to Solvinity
Municipalities of Alphen aan den Rijn and Kaag en Braassem collaborate on digital transformation
Amsterdam, April 10, 2018 – Solvinity has been awarded the contract for the ICT activities of the municipalities of Alphen aan den Rijn and Kaag en Braassem. Both municipalities have been collaborating on computerization and automation since January 2018 in the business management organization Rijn en Braassem.
ICT is a growing challenge for every municipality. An increasing number of processes are being digitised, both externally in relation to citizens and internally within the organisation of the municipalities themselves. Jos Lindhout, CIO of the municipality of Alphen aan den Rijn, emphasises that municipalities must focus on their core business. “In Alphen, we see that the digitisation of processes requires a renewed perspective on the ICT environment. We have to handle passport and driving license applications, but we don’t want to have to worry about the ICT aspects. That’s not where our strengths lie, so you have to be prepared to outsource them.”
In Lindhout’s opinion, it was necessary to issue an invitation to tender for the ICT activities in both municipalities in order to satisfy the needs of residents. “I anticipated that we would no longer be able to deliver the desired level of service in the short term if we didn’t take digitisation to the next level.” In addition, information security also played an important role. “A municipality processes an enormous amount of private, sensitive information and that data must be properly secured. As municipalities, we do not have the capacity to set up separate information security departments at the appropriate level. When as an organisation you’re no longer able to remain up to date with developments in the field of privacy, you know that you need to enlist the help of a partner.”
During the tendering process, Solvinity quickly emerged as a reliable knowledge partner. “We put out a fairly broad-based call for tenders, covering workplaces to data centres, hosting and secured network services, and emphasizing the need for agility and scalability to quickly enable our services and cooperation. Solvinity clearly demonstrated in their tender that they understood what we required and that they could offer an effective, integrated solution.” However, it wasn’t merely the services of the company that were the decisive factor. “As a municipality, we were looking for a partner that suited our culture and the DNA of our employees. Such a tendering process is not, of course, directly geared towards finding these kinds of soft skills, but they were, however, extremely important to us. We also felt a real connection with Solvinity on an organisational level.”
The transition will take nine months and when it is completed, the business management organization (BVO) Rijn en Braassem expects to have laid firm foundations for further digitisation and development. Alphen aan den Rijn, Kaag en Braassem and Solvinity are very much looking forward to the collaboration. Hans van den Broek, Commercial Director at Solvinity: “The relationship side of the collaboration is always very important to Solvinity. We noticed an immediate connection with Rijn en Braassem and their organisational culture. We are going to work together on the required digital transformation and have the utmost confidence in the strength of these municipalities.”
Solvinity develops innovative client-orientated solutions, and provides companies with high security demands secure access to the private, public and hybrid cloud. Solvinity specialises in cloud services for managed hosting, analytics, workplace and security. The company is an expert in hosting critical infrastructures. Under the motto ‘Secure and compliant by design’, Solvinity is certified according to international and Dutch standards, such as ISO27001, ISO14001, ISO 9001, ISAE3402 type II, SOC2 and NEN7510. Every year, the company participates in the Giarte Outsourcing Performance study, in which it has scored above 90% for many years. Clients are very impressed by the company's communications and appreciate that the company not only listens to feedback, but actually does something with it. Solvinity’s clients include the Dutch national government, municipalities, TNO, Trans Link Systems (public transportation smart card), ING Bank, Nationale Nederlanden, Rabobank, Ahold and ICS Cards. Its annual turnover in 2017 was €43 million. The company has more than 220 employees in the Netherlands. For more information, please visit www.solvinity.nl, or follow Solvinity on Twitter and LinkedIn.