Why all successful software starts with a solid infrastructure

The IT infrastructure is of strategic importance to software developers with offering applications in a SaaS model being a question of ‘how’, rather than ’whether’. Alongside all the strategic and organisational decisions in terms of sales, marketing, development, technology and support, the choice of platform is also crucial – both strategically and operationally. The platform the application runs on is the basis needing to be rapid, flexible and reliable for developers and users alike.

End-user satisfaction requires performance

While the functionality the software application offers is at the SaaS model’s core, compute, network and storage – the infrastructure on which the SaaS application runs – largely determine the application’s performance. This also goes hand in hand with end-user satisfaction: one of the most significant sources of an application’s success. Although containers, micro-services and serverless computing deliver speed and efficiency, they still rely on the platform they end up on, and how this has been set up.

The use of hybrid or multi-cloud platforms makes this only more complex: the software supplier then depends on the performance of two or more cloud platforms, and how the application behaves on those platforms. This also means that as a software supplier, you have to take the services offered by cloud providers such as MS Azure, AWS and GCP into account. Which components from which supplier do we utilise, and for what purpose? Blob storage with one, and database services with another?

Reliability, performance and unburdening

Performance management and resource optimisation are therefore paramount. I challenge anyone to delve through cloud providers’ catalogues and to make head or tail of them – all the more if software development is your core activity and not cloud infrastructure design and management. And that’s what we’re there for. As a secure managing-hosting provider, we deal with these kinds of issues day to day. Our customers – ranging from software developers to government bodies and insurers – expect the very best performance, but above all absolute reliability and unburdening. Not having to figure out and manage everything themselves; but rather capitalising on the speed, scalability and flexibility of a solid and secure public, hybrid or multi-cloud infrastructure.