Case

National Health Care Institute opts for Solvinity to ensure continuity

The National Health Care Institute is an organisation of great social significance. Continuity is the most important requirement for IT systems. With dedicated storage and a private cloud environment from Solvinity in a dual data center, National Health Care Institute found a suitable solution to guarantee business continuity even under extreme circumstances.

Continuity above all

The National Health Care Institute ensures that the Dutch care system, regarded as one of the best in the world, retains its high quality and is accessible and affordable for all. The Health Care Institute incorporated several objectives aimed at keeping care affordable, improving care and making it available more quickly. Furthermore, the Health Care Institute strives for a better information provision to citizens allowing them to make their own choices regarding their health. In order to realise these ambitions, information management is of essential importance. Stable and secure IT systems are crucial.

In respect of the IT facilities of the National Health Care Institute, continuity is the most important requirement. The Health Care Institute’s own IT team did an excellent job in this regard for many years. At the same time, however, the team’s capacity was limited, resulting in an increased use of the services of external specialists. Out-of-date equipment and the growing complexity of the IT landscape slowly made its management increasingly difficult and more expensive. In order to stay ahead of longer-term challenges, the Health Care Institute’s IT Department decided to adopt a directing role and outsource the management of the IT infrastructure.

"Outsourcing gave us the opportunity to focus on our core strengths and to exchange investments in new hardware for predictable operational costs."

Cees Horvers

Manager CIO Office, National Health Care Institute

A perfect partner

The National Health Care Institute previously utilised a privately owned on-premises data centre. In view of the future and the government’s security requirements, the Health Care Institute started looking for a partner with a proven record in the fields of information security and continuity. Solvinity offered an suitable solution that included dedicated storage and a private cloud environment in a dual data centre to also ensure operational continuity under extreme circumstances.

‘Solvinity’s team matches the Health Care Institute’s culture perfectly’, adds Scheenhart. ‘Knowing that we can easily contact someone in the evening, if necessary, means a lot to us.’

On the other hand, Horvers knows that the National Health Care Institute did an excellent job of preparing the migration. ‘We have prepared for this process for one and a half to two years and our IT has always been in good order.’ The result being that Solvinity, who always makes strict demands of the environments it migrates to its own data centres, hardly encountered any surprises during the transition. ‘We have a good insight into our infrastructure’, says Scheenhart. ‘All components have always been timely patched and updated where and if possible. ‘This also contributes to a substantially easier transition.’

Outsourcing process wins Best Team Performance award

The biggest compliment may be the fact that the National Health Care Institute’s IT team won the staff award for Best Team Performance in 2020, for the way in which the entire organisation was included in the transition to a new way of working and the excellent communication regarding the project. ‘Solvinity deserves that award as well’, continues Horvers. ‘Despite the good preparation a change like this is still quite nerve-racking. It says a lot when end users in particular subsequently reward you in such a way. We can all be very proud of that.’

"Despite the good preparation a change like this is still quite nerve-racking. It says a lot when end users in particular subsequently reward you in such a way. We can all be very proud of that."

Cees Horvers

Manager CIO Office, National Health Care Institute

Results

The benefits of collaboration for National Health Care Institute:

Continuity guaranteed
Predictable operational costs for the next 5 years
Transition process without significant incidents
Excellent collaboration between both IT teams
Staff award for Best Team Performance 2020

"Solvinity’s team matches the Health Care Institute’s culture perfectly. We have the same work ethic and motivation. It feels very close, fast and efficient."

Guido Scheenhart

Projectmanager, National Health Care Institute

Download the case study from National Health Care Institute

Outsourcings process wins best team performance award

Would you like to know more about the collaboration between Solvinity and National Health Care Institute and how this ensured continuity and predictability? Read it in the full case study.