16 March 2020

Solvinity measures regarding the Corona virus

The events concerning the Corona virus present all of us with new challenges. With the advice of our government to work from home, we rely more than ever on the digital network, means and systems. Our main goal is to continue to serve our customers well with our ICT services and to provide the support required for business continuity. That’s why we would like to tell a bit more of measures we have taken, in addition to measures as advised by RIVM.

Collaboration

Our management team regularly meets to assess the situation. All employees work from home, so that the daily operations can continue. We are in close contact with each other, but consultation is conducted as much as possible via the available means of communication, such as by telephone and (video) chat. Meetings on location only take place when strictly necessary.

IT services

We are currently not affected by a reduced availability of staff or equipment. For new projects, we will consult with our suppliers on whether the usual delivery times for equipment have changed.

Support of our customers in working from home

For a number of customers, Solvinity has provided extra technical and security services the past week, so that their employees can work safely from home.

We are in close contact with our key partners, from data centers to software suppliers. If any developments at these companies affect our services, we will inform and take action as soon as possible.

Security

As was to be expected, phishers are actively using the corona outbreak in phishing campaigns trying to convince recipients to click on links leading to malware. We advise you to inform your employees and make them security aware. Pay extra attention when you receive email, SMS, or whatsapp messages in which, for example:

  • business partners of your company are linked to corona and ask for a response;
  • you are asked to participate in a GGD contact survey.

We are monitoring developments closely and will continue to follow the advice of our government and RIVM. If there are any changes in our policy we will notify our customers and partners directly. Other updates will appear on our website and social media channels.

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